Frequently Asked Questions


Please note: Your boating holiday is reserved directly with your Holiday operator when credit card details have been given. Your holiday is booked only when the Holiday Operator has successfully taken payment of the arranged amount. Payment/booking confirmation will be received by you direct from the Holiday Operator by email. All holiday bookings are in accordance with the operators' own booking terms and conditions.

EasyrouteHolidays.com accept no liability on behalf of any hire boat operators for any bookings, changes of availability or any costs incurred directly or indirectly in the use of this service.

All information provided to EasyrouteHolidays.com is protected under our Privacy Policy

Quick Links

How do I find a Broadland holiday?      [back to top]

Select the date in which you would like to take your holiday and for how long. Click on search, the results should appear in seconds! The results will show boat name, details, type of boat, start and finish dates, and more.

So I've booked.... What do I do now?      [back to top]

Log into "my holiday" area and enter your holiday booking ID and email address. From this section you can
  • view Holiday operator details
  • view All booking details and print view options chosen
  • view your holiday terms and conditions
  • view boat details .......... and much more

Why Haven't I received my Email Confirmation?      [back to top]

There could be many reasons for this, one is that your (or that of your internet provider) spam filtering system has stopped receipt. Always as a last resort telephone the Holiday Operator.

What is included in the holiday price?       [back to top]

Your holiday hire cost will include the self-drive hire of your chosen boat for the rental period. On the Norfolk and Suffolk Broads this will normally (but not always) include the cost of all fuel used. ...... it is more usual that the fuel cost is excluded and the hirer has to fill up before returning the boat at the end of the holiday.

Do I need any previous boating experience?       [back to top]

No. It is not necessary to have any previous boating experience to hire a self-drive boat. Your holiday hire operator will provide you with training on arrival. This will include how to steer your boat, daily boat checks and safety instructions. Don't be afraid to ask questions to ensure that you are completely confident and can get the most enjoyment from being captain of your own vessel.

Undoubtedly this is the most worrying aspect for all beginners, until they discover how easy the hire operators make things for them.

Do I need a license?       [back to top]

No "driving" license is required for a hire boat on the inland waterways. Your boat will however be licensed with the local authority to use on the Norfolk Broads and this is included within your holiday cost.

Can I have Cancellation and Damage Waiver Protection?       [back to top]

Your Cancellation and Damage waiver protection are normally NOT INCLUDED by most Holiday Operators or is clearly stated when purchasing your holiday. This is arranged with, and by your hire boat operator. This is individual to each Holiday Boat operator.

What should I take with me?       [back to top]

Your boat will be very well equipped with all necessary cooking utensils, crockery etc. Wet weather clothing is always advisable (although hopefully not used too much!). Life jackets are always available, especially for young children.

For more details go to Our Packing List Page

What about Life Jackets?      [back to top]

Life jackets are available free of charge. They come in various sizes from small child to large adult, and will be individually fitted before you set out. Please request these on your arrival.

What is a boating holiday like?       [back to top]

Boating holidays appeal to a wide variety of interests. You can get away from it all on the tranquil backwaters of the Norfolk & Suffolk Broads with their quaint waterside pubs, or explore Norwich and Great Yarmouth, both with a wealth of architectural and industrial history, much only seen by water. Your boating holiday offers many places of interest to stop along the way for the whole family.

There is also plenty to do on the water itself, including piloting your own boat, exploring backwaters, and maybe taking in a little fishing or soaking up the sun! The slow pace of the Broads is one of the main attractions to many and because you travel only as far as you wish each day, your holiday can be as relaxing or as energetic as you choose.

For more details go to Our Guide Pages

Can I Fish
?      [back to top]

Fishing is allowed generally throughout the Norfolk and Suffolk Broads and rivers during the season which runs from June 16th through until March 14th and a rod license is required.

For more details go to Our Guide Pages

Can I take pets?       [back to top]

This is individual to each Holiday Boat operator. Well behaved pets are welcome on many boats. Your chosen operator can confirm that they accept pets on your selected boat. Please include details on the holiday reservation form. A small charge may be applicable.

How far can we travel in a day?       [back to top]

On most of the River and Broads the maximum speed is around 4-5 mph (a brisk walking pace) however the average speed is closer to 4 mph.

Where can we stop overnight?      [back to top]

You can stop overnight along the river bank usually without charge. Signs show if mooring is not allowed. There will also be clearly marked places where you can moor for the night or during the day. In some locations this may involve a small mooring charge.

For more details go to Our Boating Guide

Take Over and Return      [back to top]

This is individual to each Holiday Boat operator. Under normal circumstances your boat will be available at 4.00 pm on the day of departure. The boat must be returned to the boat yard on the day of return by 9.00 am and vacated by 9.30 am. If you were to return the boat late, it is more than probable that you will cause a delay in the start of someone else's holiday as each boat must be thoroughly cleaned and serviced before it is available for hire again.

Late Arrival      [back to top]

This is individual to each Boat operator. If you are unable to until after 5.00 pm to collect your boat, please telephone the Holiday Boat operator well in advance of your holiday in order that special arrangements can be made.

Cancellation      [back to top]

For more details go to Our Cancellation Protection Page

Bedding      [back to top]

This is individual to each Holiday Boat operator. Boat operators provide all bedding including pillows and pillowcases. Blankets and/duvets are also available. They normally do not provide table linen or bath towels.

Car Parking      [back to top]

This is individual to each Boat operator. There is usually ample open air car parking and often undercover (chargeable), within the confines of most Boat Yards which is provided at a small charge. The hire boat operators normally will not accept responsibility for loss or damage to hirers' vehicles.

Groceries and Provisions      [back to top]

This is individual to each Boat operator. Groceries can usually be ordered in advance by direct arrangement with the Holiday Boat operator. A grocery list will be sent upon request. If you require any of these items, please complete the order form and post it direct to the Holiday Boat operator at least 14 days before your holiday starts. The groceries will be ready for you on your arrival and you will be required to pay for them in cash before departure.

Televisions       [back to top]

This is individual to each Boat operator Most boats are fitted with 12 volt colour televisions. It should be remembered that although they are modern TV's, reception at Broad and river level is often very poor.

Mobile Phones & Camcorders       [back to top]

All boats have a cigar lighter socket similar to a car. This is 12 volts and if your camcorder or mobile phone adapters will work from your car it will work also work on the boats.

Bicycles       [back to top]

This is individual to each Boat operator Most Holiday Boat operators do not allow bicycles, Please contact the specific Holiday Boat operator prior to arrival.

Which Holiday operators do EasyrouteHolidays.com work with?       [back to top]

Easyroute Holidays.com is delighted to offer holidays in partnership with many leading hire boat owner and operators. We offer online availability for many holiday companies. Your holiday booking via Easyroute Holidays.com is always made directly with the operator on your behalf and your hire contract will be direct with the owner/operator of the boat and is therefore subject to their operating terms as shown on each boat details page.